Director of Business Analysis

Description

Job Summary

The Director of Business Analysis plays a key role in driving UTA’s ability to understand its customers and to develop actionable strategies driving innovation and improvement at UTA. The Director is primarily responsible for leading the team that measures and monitors the overall performance and health of UTA and tracks key strategic initiatives. This position will proactively identify trends and business opportunities by bringing insight through detailed data analysis which will allow for informed strategy and business development. They will lead the development and maintenance of standardized analysis, performance metrics and measurement. The Director will manage the operationalizing and automating of all capabilities to ensure secure, supported, and scalable operations solutions. This role entails outstanding business to technical translation, structured yet creative thinking, cross-functional collaboration, hands on advanced analytical methods, and managing a team of analytics professionals. The Director operates with considerable independence, working closely with senior leadership, their peer groups, and key stakeholders to deliver high quality, credible analyses. In this role, they will lead a team designing and building data solutions that capture, explore, transform, and utilize data to support business analytics. Ensures UTA adheres to all reporting and compliance regulations. Promotes a data-driven culture and alignment between business and technology. Oversees mission-critical operations applications team to ensure seamless user experience between applications and day-to-day core business functions. Manages ridership collection equipment and processes to ensure accurate and timely reporting of ridership data. Provides leadership, vision and professional development for team members and exhibits living the UTA Way. 

Minimum Qualifications

EDUCATION/TRAINING

• Master’s Degree in Business Administration, Information Systems, Engineering, Data Analysis, Science or equivalent.

 EXPERIENCE

• Five years progressive leadership experience in operations research, quantitative analysis, performance management, project management, and business development.
• Strong background in data analysis tools and information systems preferred.
• Demonstrated experience in:
  • Developing and implementing strategic plans and performance standards that are aligned with organizational strategies.
  • Translating market research results to design an integrated transit system.
  • Conducting complete and detailed analysis and documentation of business processes and data flows.
  • Designing business intelligence solutions and developing decision-support tools for senior management and operations staff.
  • Managing technical and operational projects that involve cross-departmental teams to achieve desired results.
  • Consulting experience in board and corporate level decision-support, business process redesign and improvement.
• Budget management experience.
• Experience in process auditing and improvement, using quality management principles (e.g. Lean, Agile, ISO 9001).
• Experience in hiring, development, and retention of diverse talent that makes a strong, positive impact on the organization

KNOWLEDGE/SKILLS

• Strong written and verbal communication skills
• Understanding of transit organization and systems (preferred)
• Designing performance standards, setting baseline measurements, implementing standards, and performing root-cause analysis.
• Current methodologies for collecting, transforming, analyzing, and interpreting data to actionable insight. (R, Python, SPSS, SAS, Minitab, etc.)
• Database and data warehouse design, data cleansing concepts (ETL), user acceptance testing, and data definition/data manipulation languages.
• Strong problem solving and decision-making skills
• Demonstrates an understanding of business priorities

ABILITY

• Lead, manage and support effective change management
• Exhibit behavioral styles that convey confidence and command respect from others; makes a good first impression and represents UTA in alignment with our values
• Manage time effectively and prioritize work and conduct activities in an organized manner
• Execute strategy effectively across the business while maximizing customer satisfaction
• Negotiate and resolve complex and sensitive project and team issues with diplomacy and persuasiveness.
• Present technical information to a non-technical audience
• Apply technical analysis and tools to complex business problems and identify solutions to improve the operational performance.
• Think strategically about transportation issues and creatively in research and statistical methods.

 Pay Rate: Starting around $133,000 annually commensurate with experience

To be considered, apply before: Open Until Filled

UTA's benefits package for full-time administrative employees includes:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelor’s and master’s degree.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program – includes counseling, legal services, financial planning, etc.
• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.

* UTA promotes equal employment opportunities through its employment practices to current employees as well as internal and external applicants without regard to race, color, religion, national origin, disability, age, pregnancy, sex, sexual orientation, gender identity, veteran status, status as a parent, or genetic information. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two workdays’ notice prior to the need for the accommodation is required.

**Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.

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