Warranty Claims Specialist

Location

Salt Lake City, UT, United States

Posted

Feb 21, 2025

Type

Full-Time

Job ID

25-170

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Job Description

Description

Job Summary

Processes and coordinates all parts, equipment, and other warranty claims between UTA and Suppliers. Coordinates with all departments to ensure warranties, extended warranties and labor are applied. Tracks warranty recovery dollars and enforces policies for tracking warranties. Evaluates applications, negotiates and expedites the return of inactive and obsolete inventory; recommending internal policies and provides training to the business units as needed. Acts as primary contact person between suppliers and the business units for all warranty claims

Minimum Qualifications

EDUCATION/TRAINING:

Associates degree in business, supply chain management or related field required.

EXPERIENCE:

Minimum three years’ experience in procurement or related field. Experience with warranty programs preferred. Experience with JD Edwards, Trapeze, or other Enterprise Resource Planning (ERP) system preferred. Intermediate skill using Excel, Outlook and Word. Ability to run reports in Citrix preferred. Ability to become certified with the aerial lift. Organizational skills and attention to detail required.

To carry out essential functions of this job, must have a valid Utah’s driver’s license with no more than four moving violations in the past three years; or, if a non-driver, must be able to travel efficiently by another means to and from varied locations within UTA’s service area. Lack of a driver’s license does not necessarily preclude employment. No applicant may have more than one violation of driving under the influence of alcohol and/or drugs within the last ten years.

Knowledge/Skills:
• Intermediate skill using Excel, Outlook and Word.
• Organizational skills and attention to detail required.

Abilities: (UTA Competencies)
• Ability to run reports in Citrix preferred.
• Ability to become certified with the aerial lift.

This job requires regular and predictable attendance.

- OR -

An equivalent combination of relevant education and experience.

[UTA reserves the right to determine the equivalencies of education and experience.]

UTA’s benefits package for full-time administrative employees includes:

Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).
Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.
22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.
10 paid holidays and two paid (2) floating holidays per year.
Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.
Training, development, and career advancement opportunities.
Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
Free transit passes for employees, their spouses, and their dependent children.
Employee assistance program – includes counseling, legal services, financial planning, etc.
UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
Free on-site fitness facilities and discounted membership to VASA Fitness.

Shift: Monday – Friday, day shift (hours may vary)
Pay Rate: $24.76

10 Day Posting Closes February 20, 2025

For more information on UTA’s Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits

* Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two workdays’ notice prior to the need for the accommodation is required.

PM21

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